QWhat do I need to use RUNner?
AA computer running Windows 10 (1809 or later) or 11, or macOS 13 or later. For Claude Code, a paid Claude plan (Pro, Max, Team or Enterprise) or an Anthropic API key; for Codex, a paid ChatGPT plan or an OpenAI API key. The AI doesn't run on phones, but you can reply and approve from your phone.
QDo AI usage fees cost extra?
ARUNner's AI runs on your own Claude subscription (or API key). ZUBOLAND does not charge for AI usage.
QWill the AI post or send email on its own?
ABefore any action you chose to review (at first, everything: posts, broadcasts, email, publishing, money and deletion), the AI is instructed to stop, show exactly what it will send, and wait for your approval. Approvals are kept on record.
QWill the AI send replies to unanswered chats on its own?
AThe AI only writes drafts. Messages are sent only when you check them and press “Send.”
QWho can use RUNner?
AThe owner of an organization on the Starter plan or higher (up to 20 runs/month on Starter, unlimited on Pro and up). Other members can use it with a per-person RUNner license (from ¥680/month). Just answering the AI's questions doesn't need a license.
QDo outside people need to create an account?
ANo. Anyone can join an external chat just by opening the invite link and entering a name.
QWill AI minutes reach the other side on their own?
AMinutes from rooms with outside people are never shared automatically. The edited version is sent only when you review, edit and press “Share.” You can revoke a share link later with one button.
QCan I hold meetings on Teams?
AAutomatic meeting links for bookings support Zoom and Google Meet. Microsoft Teams is not supported.
QDoes the price go up as more people join?
ANo. Every plan is a flat price per organization with unlimited members (only the RUNner license is per person).
QCan we move over from Slack or Chatwork?
AUse “Move from another chat tool” in settings to import history from Slack-format ZIP or CSV files (organization admins only).